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レポート概要
| 本調査レポートでは、サービスデスクアウトソーシングの世界市場を広く調査・分析し、今後の市場展望をまとめております。サービスデスクアウトソーシングの種類別市場規模（ヘルプデスクサービス、ITIL/ITSMサービス、カスタマーサポートサービス）、用途別市場規模（大企業、中小企業）、地域別市場規模（北米、アメリカ、ヨーロッパ、アジア、中国、日本、東南アジア、南米、中東、アフリカなど）、市場動向、企業別販売量と市場シェアなどの情報を掲載しています。 ・市場概要 ・企業情報（販売量、市場シェア、製品概要、SWOT分析）：Conduent、GlobalServe、Dell、Atos、Getronics、DXC Technologies、IGATE、Genpact、Fujitsu、HCL Technologies、Unisys InteliServe、Maintech、Tieto、Stefanini、T-Systems ・地域別グローバル市場分析 2015年-2020年 ・サービスデスクアウトソーシングの北米市場（アメリカ、カナダ、メキシコ） ・サービスデスクアウトソーシングのヨーロッパ市場（ドイツ、イギリス、フランス、ロシア、イタリア） ・サービスデスクアウトソーシングのアジア市場（中国、日本、韓国、インド、東南アジア、オーストラリア） ・サービスデスクアウトソーシングの南米市場（ブラジル、アルゼンチン） ・サービスデスクアウトソーシングの中東・アフリカ市場（サウジアラビア、トルコ、エジプト、南アフリカ） ・種類別分析：ヘルプデスクサービス、ITIL/ITSMサービス、カスタマーサポートサービス ・用途別分析：大企業、中小企業 ・地域別市場規模予測 2021年-2025年 ・調査の結果・結論 |
Market Overview
The Service Desk Outsourcing market report provides a detailed analysis of global market size, regional and country-level market size, segmentation market growth, market share, competitive Landscape, sales analysis, impact of domestic and global market players, value chain optimization, trade regulations, recent developments, opportunities analysis, strategic market growth analysis, product launches, area marketplace expanding, and technological innovations.
The most likely (base case) scenario is that the global Service Desk Outsourcing sales will be xx in 2020 from Service Desk Outsourcing million in 2019, with a change xx% between 2019 and 2020. In addition, based on the latest study, it is to predict that the Covid-19 will be under control in key countries like the United States, Western Europe, East Asia, by the end of Q2 (June), and will resume normal production in Q3 and Q4, the global Service Desk Outsourcing market size is expected to grow at xx% or more annually for the next five years.
This report also researches and evaluates the impact of Covid-19 outbreak on the Service Desk Outsourcing industry, involving potential opportunity and challenges, drivers and risks. We present the impact assessment of Covid-19 effects on Service Desk Outsourcing and market growth forecast based on different scenario (optimistic, pessimistic, very optimistic, most likely etc.).
Market segmentation
Service Desk Outsourcing market is split by Type and by Application. For the period 2015-2025, the growth among segments provide accurate calculations and forecasts for sales by Type and by Application in terms of volume and value. This analysis can help you expand your business by targeting qualified niche markets.
By Type, Service Desk Outsourcing market has been segmented into:
Help Desk Services
ITIL / ITSM Services
Customer Support Services
By Application, Service Desk Outsourcing has been segmented into:
Large Enterprises
SMEs
Regions and Countries Level Analysis
Regional analysis is another highly comprehensive part of the research and analysis study of the global Service Desk Outsourcing market presented in the report. This section sheds light on the sales growth of different regional and country-level Service Desk Outsourcing markets. For the historical and forecast period 2015 to 2025, it provides detailed and accurate country-wise volume analysis and region-wise market size analysis of the global Service Desk Outsourcing market.
The report offers in-depth assessment of the growth and other aspects of the Service Desk Outsourcing market in important countries (regions), including:
North America (United States, Canada and Mexico)
Europe (Germany, France, UK, Russia and Italy)
Asia-Pacific (China, Japan, Korea, India, Southeast Asia and Australia)
South America (Brazil, Argentina, Colombia)
Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)
Competitive Landscape and Service Desk Outsourcing Market Share Analysis
Service Desk Outsourcing competitive landscape provides details by vendors, including company overview, company total revenue (financials), market potential, global presence, Service Desk Outsourcing sales and revenue generated, market share, price, production sites and facilities, SWOT analysis, product launch. For the period 2015-2020, this study provides the Service Desk Outsourcing sales, revenue and market share for each player covered in this report.
The major players covered in Service Desk Outsourcing are:
Conduent
GlobalServe
Dell
Atos
Getronics
DXC Technologies
IGATE
Genpact
Fujitsu
HCL Technologies
Unisys InteliServe
Maintech
Tieto
Stefanini
T-Systems
1 Service Desk Outsourcing Market Overview
1.1 Product Overview and Scope of Service Desk Outsourcing
1.2 Classification of Service Desk Outsourcing by Type
1.2.1 Global Service Desk Outsourcing Revenue by Type: 2015 VS 2019 VS 2025
1.2.2 Global Service Desk Outsourcing Revenue Market Share by Type in 2019
1.2.3 Help Desk Services
1.2.4 ITIL / ITSM Services
1.2.5 Customer Support Services
1.3 Global Service Desk Outsourcing Market by Application
1.3.1 Overview: Global Service Desk Outsourcing Revenue by Application: 2015 VS 2019 VS 2025
1.3.2 Large Enterprises
1.3.3 SMEs
1.4 Global Service Desk Outsourcing Market by Regions
1.4.1 Global Service Desk Outsourcing Market Size by Regions: 2015 VS 2019 VS 2025
1.4.2 Global Market Size of Service Desk Outsourcing (2015-2025)
1.4.3 North America (USA, Canada and Mexico) Service Desk Outsourcing Status and Prospect (2015-2025)
1.4.4 Europe (Germany, France, UK, Russia and Italy) Service Desk Outsourcing Status and Prospect (2015-2025)
1.4.5 Asia-Pacific (China, Japan, Korea, India and Southeast Asia) Service Desk Outsourcing Status and Prospect (2015-2025)
1.4.6 South America (Brazil, Argentina, Colombia) Service Desk Outsourcing Status and Prospect (2015-2025)
1.4.7 Middle East & Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa) Service Desk Outsourcing Status and Prospect (2015-2025)
1.5 COVID-19 Outbreak: Service Desk Outsourcing Industry Impact
1.5.1 COVID-19 Potential Implications for the Service Desk Outsourcing
1.5.1.1 Scenario One: Very Optimistic: COVID-19 has No Influence on Service Desk Outsourcing
1.5.1.2 Scenario Two: Optimistic: COVID-19 Will Be Under Control by the End of April
1.5.1.3 Scenario Three: Gloomy: COVID-19 Will Be Under Control Between Q3 and Q4
1.5.1.4 Scenario Four: Most Likely: COVID-19 Will Be Under Control by the End of Q2
1.5.2 Opportunity Analysis in Covid-19 Crisis
1.5.3 Market Risk and Restraints
1.5.4 Market Driving Force
2 Company Profiles
2.1 Conduent
2.1.1 Conduent Details
2.1.2 Conduent Major Business and Total Revenue (Financial Highlights) Analysis
2.1.3 Conduent SWOT Analysis
2.1.4 Conduent Product and Services
2.1.5 Conduent Service Desk Outsourcing Revenue, Gross Margin and Market Share (2018-2019)
2.2 GlobalServe
2.2.1 GlobalServe Details
2.2.2 GlobalServe Major Business and Total Revenue (Financial Highlights) Analysis
2.2.3 GlobalServe SWOT Analysis
2.2.4 GlobalServe Product and Services
2.2.5 GlobalServe Service Desk Outsourcing Revenue, Gross Margin and Market Share (2018-2019)
2.3 Dell
2.3.1 Dell Details
2.3.2 Dell Major Business and Total Revenue (Financial Highlights) Analysis
2.3.3 Dell SWOT Analysis
2.3.4 Dell Product and Services
2.3.5 Dell Service Desk Outsourcing Revenue, Gross Margin and Market Share (2018-2019)
2.4 Atos
2.4.1 Atos Details
2.4.2 Atos Major Business and Total Revenue (Financial Highlights) Analysis
2.4.3 Atos SWOT Analysis
2.4.4 Atos Product and Services
2.4.5 Atos Service Desk Outsourcing Revenue, Gross Margin and Market Share (2018-2019)
2.5 Getronics
2.5.1 Getronics Details
2.5.2 Getronics Major Business and Total Revenue (Financial Highlights) Analysis
2.5.3 Getronics SWOT Analysis
2.5.4 Getronics Product and Services
2.5.5 Getronics Service Desk Outsourcing Revenue, Gross Margin and Market Share (2018-2019)
2.6 DXC Technologies
2.6.1 DXC Technologies Details
2.6.2 DXC Technologies Major Business and Total Revenue (Financial Highlights) Analysis
2.6.3 DXC Technologies SWOT Analysis
2.6.4 DXC Technologies Product and Services
2.6.5 DXC Technologies Service Desk Outsourcing Revenue, Gross Margin and Market Share (2018-2019)
2.7 IGATE
2.7.1 IGATE Details
2.7.2 IGATE Major Business and Total Revenue (Financial Highlights) Analysis
2.7.3 IGATE SWOT Analysis
2.7.4 IGATE Product and Services
2.7.5 IGATE Service Desk Outsourcing Revenue, Gross Margin and Market Share (2018-2019)
2.8 Genpact
2.8.1 Genpact Details
2.8.2 Genpact Major Business and Total Revenue (Financial Highlights) Analysis
2.8.3 Genpact SWOT Analysis
2.8.4 Genpact Product and Services
2.8.5 Genpact Service Desk Outsourcing Revenue, Gross Margin and Market Share (2018-2019)
2.9 Fujitsu
2.9.1 Fujitsu Details
2.9.2 Fujitsu Major Business and Total Revenue (Financial Highlights) Analysis
2.9.3 Fujitsu SWOT Analysis
2.9.4 Fujitsu Product and Services
2.9.5 Fujitsu Service Desk Outsourcing Revenue, Gross Margin and Market Share (2018-2019)
2.10 HCL Technologies
2.10.1 HCL Technologies Details
2.10.2 HCL Technologies Major Business and Total Revenue (Financial Highlights) Analysis
2.10.3 HCL Technologies SWOT Analysis
2.10.4 HCL Technologies Product and Services
2.10.5 HCL Technologies Service Desk Outsourcing Revenue, Gross Margin and Market Share (2018-2019)
2.11 Unisys InteliServe
2.11.1 Unisys InteliServe Details
2.11.2 Unisys InteliServe Major Business and Total Revenue (Financial Highlights) Analysis
2.11.3 Unisys InteliServe SWOT Analysis
2.11.4 Unisys InteliServe Product and Services
2.11.5 Unisys InteliServe Service Desk Outsourcing Revenue, Gross Margin and Market Share (2018-2019)
2.12 Maintech
2.12.1 Maintech Details
2.12.2 Maintech Major Business and Total Revenue (Financial Highlights) Analysis
2.12.3 Maintech SWOT Analysis
2.12.4 Maintech Product and Services
2.12.5 Maintech Service Desk Outsourcing Revenue, Gross Margin and Market Share (2018-2019)
2.13 Tieto
2.13.1 Tieto Details
2.13.2 Tieto Major Business and Total Revenue (Financial Highlights) Analysis
2.13.3 Tieto SWOT Analysis
2.13.4 Tieto Product and Services
2.13.5 Tieto Service Desk Outsourcing Revenue, Gross Margin and Market Share (2018-2019)
2.14 Stefanini
2.14.1 Stefanini Details
2.14.2 Stefanini Major Business and Total Revenue (Financial Highlights) Analysis
2.14.3 Stefanini SWOT Analysis
2.14.4 Stefanini Product and Services
2.14.5 Stefanini Service Desk Outsourcing Revenue, Gross Margin and Market Share (2018-2019)
2.15 T-Systems
2.15.1 T-Systems Details
2.15.2 T-Systems Major Business and Total Revenue (Financial Highlights) Analysis
2.15.3 T-Systems SWOT Analysis
2.15.4 T-Systems Product and Services
2.15.5 T-Systems Service Desk Outsourcing Revenue, Gross Margin and Market Share (2018-2019)
3 Market Competition, by Players
3.1 Global Service Desk Outsourcing Revenue and Share by Players (2015-2020)
3.2 Market Concentration Rate
3.2.1 Top 5 Service Desk Outsourcing Players Market Share
3.2.2 Top 10 Service Desk Outsourcing Players Market Share
3.3 Market Competition Trend
4 Market Size by Regions
4.1 Global Service Desk Outsourcing Revenue and Market Share by Regions
4.2 North America Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
4.3 Europe Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
4.4 Asia-Pacific Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
4.5 South America Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
4.6 Middle East & Africa Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
5 North America Service Desk Outsourcing Revenue by Countries
5.1 North America Service Desk Outsourcing Revenue by Countries (2015-2020)
5.2 USA Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
5.3 Canada Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
5.4 Mexico Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
6 Europe Service Desk Outsourcing Revenue by Countries
6.1 Europe Service Desk Outsourcing Revenue by Countries (2015-2020)
6.2 Germany Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
6.3 UK Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
6.4 France Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
6.5 Russia Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
6.6 Italy Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
7 Asia-Pacific Service Desk Outsourcing Revenue by Countries
7.1 Asia-Pacific Service Desk Outsourcing Revenue by Countries (2015-2020)
7.2 China Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
7.3 Japan Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
7.4 Korea Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
7.5 India Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
7.6 Southeast Asia Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
8 South America Service Desk Outsourcing Revenue by Countries
8.1 South America Service Desk Outsourcing Revenue by Countries (2015-2020)
8.2 Brazil Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
8.3 Argentina Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
9 Middle East & Africa Revenue Service Desk Outsourcing by Countries
9.1 Middle East & Africa Service Desk Outsourcing Revenue by Countries (2015-2020)
9.2 Saudi Arabia Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
9.3 UAE Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
9.4 Egypt Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
9.5 South Africa Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
10 Market Size Segment by Type
10.1 Global Service Desk Outsourcing Revenue and Market Share by Type (2015-2020)
10.2 Global Service Desk Outsourcing Market Forecast by Type (2019-2024)
10.3 Help Desk Services Revenue Growth Rate (2015-2025)
10.4 ITIL / ITSM Services Revenue Growth Rate (2015-2025)
10.5 Customer Support Services Revenue Growth Rate (2015-2025)
11 Global Service Desk Outsourcing Market Segment by Application
11.1 Global Service Desk Outsourcing Revenue Market Share by Application (2015-2020)
11.2 Service Desk Outsourcing Market Forecast by Application (2019-2024)
11.3 Large Enterprises Revenue Growth (2015-2020)
11.4 SMEs Revenue Growth (2015-2020)
12 Global Service Desk Outsourcing Market Size Forecast (2021-2025)
12.1 Global Service Desk Outsourcing Market Size Forecast (2021-2025)
12.2 Global Service Desk Outsourcing Market Forecast by Regions (2021-2025)
12.3 North America Service Desk Outsourcing Revenue Market Forecast (2021-2025)
12.4 Europe Service Desk Outsourcing Revenue Market Forecast (2021-2025)
12.5 Asia-Pacific Service Desk Outsourcing Revenue Market Forecast (2021-2025)
12.6 South America Service Desk Outsourcing Revenue Market Forecast (2021-2025)
12.7 Middle East & Africa Service Desk Outsourcing Revenue Market Forecast (2021-2025)
13 Research Findings and Conclusion
14 Appendix
14.1 Methodology
14.2 Data Source
14.3 Disclaimer
14.4 About US
Table 1. Global Service Desk Outsourcing Revenue (USD Million) by Type: 2015 VS 2019 VS 2025
Table 2. Breakdown of Service Desk Outsourcing by Company Type (Tier 1, Tier 2 and Tier 3)
Table 3. Global Service Desk Outsourcing Revenue (USD Million) by Application: 2015 VS 2019 VS 2025
Table 4. Global Market Service Desk Outsourcing Revenue (Million USD) Comparison by Regions 2015-2025
Table 5. Global Service Desk Outsourcing Market Size and Growth Estimation in Various Scenarios in 2020
Table 6. Conduent Corporate Information, Location and Competitors
Table 7. Conduent Service Desk Outsourcing Major Business
Table 8. Conduent Service Desk Outsourcing Total Revenue (USD Million) (2017-2018)
Table 9. Conduent SWOT Analysis
Table 10. Conduent Service Desk Outsourcing Product and Solutions
Table 11. Conduent Service Desk Outsourcing Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 12. GlobalServe Corporate Information, Location and Competitors
Table 13. GlobalServe Service Desk Outsourcing Major Business
Table 14. GlobalServe Service Desk Outsourcing Total Revenue (USD Million) (2018-2019)
Table 15. GlobalServe SWOT Analysis
Table 16. GlobalServe Service Desk Outsourcing Product and Solutions
Table 17. GlobalServe Service Desk Outsourcing Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 18. Dell Corporate Information, Location and Competitors
Table 19. Dell Service Desk Outsourcing Major Business
Table 20. Dell Service Desk Outsourcing Total Revenue (USD Million) (2017-2018)
Table 21. Dell SWOT Analysis
Table 22. Dell Service Desk Outsourcing Product and Solutions
Table 23. Dell Service Desk Outsourcing Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 24. Atos Corporate Information, Location and Competitors
Table 25. Atos Service Desk Outsourcing Major Business
Table 26. Atos Service Desk Outsourcing Total Revenue (USD Million) (2017-2018)
Table 27. Atos SWOT Analysis
Table 28. Atos Service Desk Outsourcing Product and Solutions
Table 29. Atos Service Desk Outsourcing Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 30. Getronics Corporate Information, Location and Competitors
Table 31. Getronics Service Desk Outsourcing Major Business
Table 32. Getronics Service Desk Outsourcing Total Revenue (USD Million) (2017-2018)
Table 33. Getronics SWOT Analysis
Table 34. Getronics Service Desk Outsourcing Product and Solutions
Table 35. Getronics Service Desk Outsourcing Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 36. DXC Technologies Corporate Information, Location and Competitors
Table 37. DXC Technologies Service Desk Outsourcing Major Business
Table 38. DXC Technologies Service Desk Outsourcing Total Revenue (USD Million) (2017-2018)
Table 39. DXC Technologies SWOT Analysis
Table 40. DXC Technologies Service Desk Outsourcing Product and Solutions
Table 41. DXC Technologies Service Desk Outsourcing Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 42. IGATE Corporate Information, Location and Competitors
Table 43. IGATE Service Desk Outsourcing Major Business
Table 44. IGATE Service Desk Outsourcing Total Revenue (USD Million) (2017-2018)
Table 45. IGATE SWOT Analysis
Table 46. IGATE Service Desk Outsourcing Product and Solutions
Table 47. IGATE Service Desk Outsourcing Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 48. Genpact Corporate Information, Location and Competitors
Table 49. Genpact Service Desk Outsourcing Major Business
Table 50. Genpact Service Desk Outsourcing Total Revenue (USD Million) (2017-2018)
Table 51. Genpact SWOT Analysis
Table 52. Genpact Service Desk Outsourcing Product and Solutions
Table 53. Genpact Service Desk Outsourcing Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 54. Fujitsu Corporate Information, Location and Competitors
Table 55. Fujitsu Service Desk Outsourcing Major Business
Table 56. Fujitsu Service Desk Outsourcing Total Revenue (USD Million) (2017-2018)
Table 57. Fujitsu SWOT Analysis
Table 58. Fujitsu Service Desk Outsourcing Product and Solutions
Table 59. Fujitsu Service Desk Outsourcing Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 60. HCL Technologies Corporate Information, Location and Competitors
Table 61. HCL Technologies Service Desk Outsourcing Major Business
Table 62. HCL Technologies Service Desk Outsourcing Total Revenue (USD Million) (2017-2018)
Table 63. HCL Technologies SWOT Analysis
Table 64. HCL Technologies Service Desk Outsourcing Product and Solutions
Table 65. HCL Technologies Service Desk Outsourcing Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 66. Unisys InteliServe Corporate Information, Location and Competitors
Table 67. Unisys InteliServe Service Desk Outsourcing Major Business
Table 68. Unisys InteliServe Service Desk Outsourcing Total Revenue (USD Million) (2017-2018)
Table 69. Unisys InteliServe SWOT Analysis
Table 70. Unisys InteliServe Service Desk Outsourcing Product and Solutions
Table 71. Unisys InteliServe Service Desk Outsourcing Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 72. Maintech Corporate Information, Location and Competitors
Table 73. Maintech Service Desk Outsourcing Major Business
Table 74. Maintech Service Desk Outsourcing Total Revenue (USD Million) (2017-2018)
Table 75. Maintech SWOT Analysis
Table 76. Maintech Service Desk Outsourcing Product and Solutions
Table 77. Maintech Service Desk Outsourcing Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 78. Tieto Corporate Information, Location and Competitors
Table 79. Tieto Service Desk Outsourcing Major Business
Table 80. Tieto Service Desk Outsourcing Total Revenue (USD Million) (2017-2018)
Table 81. Tieto SWOT Analysis
Table 82. Tieto Service Desk Outsourcing Product and Solutions
Table 83. Tieto Service Desk Outsourcing Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 84. Stefanini Corporate Information, Location and Competitors
Table 85. Stefanini Service Desk Outsourcing Major Business
Table 86. Stefanini Service Desk Outsourcing Total Revenue (USD Million) (2017-2018)
Table 87. Stefanini SWOT Analysis
Table 88. Stefanini Service Desk Outsourcing Product and Solutions
Table 89. Stefanini Service Desk Outsourcing Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 90. T-Systems Corporate Information, Location and Competitors
Table 91. T-Systems Service Desk Outsourcing Major Business
Table 92. T-Systems Service Desk Outsourcing Total Revenue (USD Million) (2017-2018)
Table 93. T-Systems SWOT Analysis
Table 94. T-Systems Service Desk Outsourcing Product and Solutions
Table 95. T-Systems Service Desk Outsourcing Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 96. Global Service Desk Outsourcing Revenue (Million USD) by Players (2015-2020)
Table 97. Global Service Desk Outsourcing Revenue Share by Players (2015-2020)
Table 98. Global Service Desk Outsourcing Revenue (Million USD) by Regions (2015-2020)
Table 99. Global Service Desk Outsourcing Revenue Market Share by Regions (2015-2020)
Table 100. North America Service Desk Outsourcing Revenue by Countries (2015-2020)
Table 101. North America Service Desk Outsourcing Revenue Market Share by Countries (2015-2020)
Table 102. Europe Service Desk Outsourcing Revenue (Million USD) by Countries (2015-2020)
Table 103. Asia-Pacific Service Desk Outsourcing Revenue (Million USD) by Countries (2015-2020)
Table 104. South America Service Desk Outsourcing Revenue by Countries (2015-2020)
Table 105. South America Service Desk Outsourcing Revenue Market Share by Countries (2015-2020)
Table 106. Middle East and Africa Service Desk Outsourcing Revenue (Million USD) by Countries (2015-2020)
Table 107. Middle East and Africa Service Desk Outsourcing Revenue Market Share by Countries (2015-2020)
Table 108. Global Service Desk Outsourcing Revenue (Million USD) by Type (2015-2020)
Table 109. Global Service Desk Outsourcing Revenue Share by Type (2015-2020)
Table 110. Global Service Desk Outsourcing Revenue Forecast by Type (2021-2025)
Table 111. Global Service Desk Outsourcing Revenue by Application (2015-2020)
Table 112. Global Service Desk Outsourcing Revenue Share by Application (2015-2020)
Table 113. Global Service Desk Outsourcing Revenue Forecast by Application (2021-2025)
Table 114. Global Service Desk Outsourcing Revenue (Million USD) Forecast by Regions (2021-2025)
List of Figures
Figure 1. Service Desk Outsourcing Picture
Figure 2. Global Service Desk Outsourcing Revenue Market Share by Type in 2019
Figure 3. Help Desk Services Picture
Figure 4. ITIL / ITSM Services Picture
Figure 5. Customer Support Services Picture
Figure 6. Service Desk Outsourcing Revenue Market Share by Application in 2019
Figure 7. Large Enterprises Picture
Figure 8. SMEs Picture
Figure 9. Global Service Desk Outsourcing Revenue (USD Million) and Growth Rate (2015-2025)
Figure 10. North America Service Desk Outsourcing Revenue (Million USD) and Growth Rate (2015-2025)
Figure 11. Europe Service Desk Outsourcing Revenue (Million USD) and Growth Rate (2015-2025)
Figure 12. Asia-Pacific Service Desk Outsourcing Revenue (Million USD) and Growth Rate (2015-2025)
Figure 13. South America Service Desk Outsourcing Revenue (Million USD) and Growth Rate (2015-2025)
Figure 14. Middle East and Africa Service Desk Outsourcing Revenue (Million USD) and Growth Rate (2015-2025)
Figure 15. Global Service Desk Outsourcing Revenue (Million USD) and Growth Rate (2015-2025)
Figure 16. Global Service Desk Outsourcing Revenue Share by Players in 2019
Figure 17. Global Top 5 Players Service Desk Outsourcing Revenue Market Share in 2019
Figure 18. Global Top 10 Players Service Desk Outsourcing Revenue Market Share in 2019
Figure 19. Key Players Market Share Trend
Figure 20. Global Service Desk Outsourcing Revenue (Million USD) and Growth Rate (%) (2015-2020)
Figure 21. Global Service Desk Outsourcing Revenue Market Share by Regions (2015-2020)
Figure 22. Global Service Desk Outsourcing Revenue Market Share by Regions in 2018
Figure 23. North America Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
Figure 24. Europe Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
Figure 25. Asia-Pacific Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
Figure 26. South America Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
Figure 27. Middle East and Africa Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
Figure 28. North America Service Desk Outsourcing Revenue Market Share by Countries (2015-2020)
Figure 29. North America Service Desk Outsourcing Revenue Market Share by Countries in 2019
Figure 30. USA Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
Figure 31. Canada Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
Figure 32. Mexico Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
Figure 33. Europe Service Desk Outsourcing Revenue Market Share by Countries (2015-2020)
Figure 34. Europe Service Desk Outsourcing Revenue Market Share by Countries in 2019
Figure 35. Germany Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
Figure 36. UK Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
Figure 37. France Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
Figure 38. Russia Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
Figure 39. Italy Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
Figure 40. Asia-Pacific Service Desk Outsourcing Revenue Market Share by Countries (2015-2020)
Figure 41. Asia-Pacific Service Desk Outsourcing Revenue Market Share by Countries in 2019
Figure 42. China Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
Figure 43. Japan Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
Figure 44. Korea Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
Figure 45. India Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
Figure 46. Southeast Asia Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
Figure 47. South America Service Desk Outsourcing Revenue Market Share by Countries (2015-2020)
Figure 48. South America Service Desk Outsourcing Revenue Market Share by Countries in 2019
Figure 49. Brazil Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
Figure 50. Argentina Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
Figure 51. Middle East and Africa Service Desk Outsourcing Revenue Market Share by Countries (2015-2020)
Figure 52. Middle East and Africa Service Desk Outsourcing Revenue Market Share by Countries in 2019
Figure 53. Saudi Arabia Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
Figure 54. UAE Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
Figure 55. Egypt Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
Figure 56. South Africa Service Desk Outsourcing Revenue and Growth Rate (2015-2020)
Figure 57. Global Service Desk Outsourcing Revenue Share by Type (2015-2020)
Figure 58. Global Service Desk Outsourcing Revenue Share by Type in 2019
Figure 59. Global Service Desk Outsourcing Market Share Forecast by Type (2021-2025)
Figure 60. Global Help Desk Services Revenue Growth Rate (2015-2020)
Figure 61. Global ITIL / ITSM Services Revenue Growth Rate (2015-2020)
Figure 62. Global Customer Support Services Revenue Growth Rate (2015-2020)
Figure 63. Global Service Desk Outsourcing Revenue Share by Application (2015-2020)
Figure 64. Global Service Desk Outsourcing Revenue Share by Application in 2019
Figure 65. Global Service Desk Outsourcing Market Share Forecast by Application (2021-2025)
Figure 66. Global Large Enterprises Revenue Growth Rate (2015-2020)
Figure 67. Global SMEs Revenue Growth Rate (2015-2020)
Figure 68. Global Service Desk Outsourcing Revenue (Million USD) and Growth Rate Forecast (2021-2025)
Figure 69. Global Service Desk Outsourcing Revenue (Million USD) Forecast by Regions (2021-2025)
Figure 70. Global Service Desk Outsourcing Revenue Market Share Forecast by Regions (2021-2025)
Figure 71. North America Service Desk Outsourcing Revenue Market Forecast (2021-2025)
Figure 72. Europe Service Desk Outsourcing Revenue Market Forecast (2021-2025)
Figure 73. Asia-Pacific Service Desk Outsourcing Revenue Market Forecast (2021-2025)
Figure 74. South America Service Desk Outsourcing Revenue Market Forecast (2021-2025)
Figure 75. Middle East and Africa Service Desk Outsourcing Revenue Market Forecast (2021-2025)
Figure 76. Sales Channel: Direct Channel vs Indirect Channel
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